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Terms of Service

Payment

We accept credit card, debit card and PayPal for payment only.

Shipping

We ship only within the USA at this time.

Orders usually ship within 1-2 business days after placement of order.  Once your order ships, you will receive an email with the tracking information.  Most orders ship via UPS and shipments can be tracked through the UPS website.  Small orders may ship via USPS.

Product Returns

We can only accept returns of unopened products within 30 days of receipt.  Return shipment is the responsibility of the customer.  All returns are credited as store credit upon receipt.  Please contact us before returning any items.

Product Warranty

Product are sold on an 'As-Is' basis.  

In the case of ProtoSupplies.com manufactured products, we do warrant that they will be free from manufacturing defects for a period of thirty (30) days following the date of delivery to you.  We will replace, repair or credit you for any confirmed defective product at our option.  Please contact support@protosupplies.com with any issues.

In the case of Products not manufactured by ProtoSupplies.com that have manufacturer warranties, those are passed through to the customer to the extent allowed by the law.

Any warranty will not apply if product fails or is damaged after delivery due to accident, abuse or misuse.

Third-Party Links

In an attempt to provide increased value for our customers, we may provide links to third-party websites.  Since we have not control over those linked websites, if you use them you do so at your own risk.

Safety

Electricity and some components and tools used in electronics are inherently dangerous.  Your safety is your own responsibility, including proper use of equipment and safety gear and determining if you have adequate skill and experience for the project that you are undertaking.

Technical Support

Technical support is available on a limited basis and is handled via email by contacting support@protosupplies.com

Contact Information

If you have any questions about these terms, please contact us using our 'Contact Us' page or by emailing support@protosupplies.com

Privacy

We store your order history, shipping and billing addresses, phone number and email.  This information is used for the sole purpose of providing good support for our customers and is never given or sold to any third party.

Credit card information is not stored or used on our website.  All payment processing and information storage is handled via a secure encrypted link directly with our credit card processing company.  PayPal payments are similarly transacted directly via PayPal.

Accuracy of Information

We do our best to ensure that information is on ProtoSupplies.com is complete and accurate, but we cannot guarantee that all information is complete, accurate or current.

No Liability

To the maximum extent permitted under applicable law, ProtoSupplies.com and its suppliers shall not be liable to you or any third party, for any indirect, exemplary, special consequential or incidental damages of any kind arising in any  way out of use of the products.

Revisions to these Terms of Service

These terms of service may be revised at any time and from time to time by updating this page.

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